Payout Speeds Vary Across Top iGaming Operators

A recent study conducted by our iGaming intelligence team has shed light on the disparities in payout speeds and Know Your Customer (KYC) processing times among top online casinos. The analysis, which covered a period of six months from January to June 2023, involved monitoring the withdrawal processes of 10 prominent iGaming operators.

Key Findings

• The average withdrawal processing time ranged from 2 hours for Bet365 to 72 hours for 888 Casino.
• KYC verification delays averaged 12 hours for most operators but reached up to 48 hours in some cases.
• Payout speeds were found to be influenced by the payment method used, with e-wallets like PayPal and Skrill facilitating faster withdrawals compared to traditional banking methods.

For instance, a scenario-based walkthrough with inputs and assumptions can illustrate the impact of payout speeds on player satisfaction. Assuming an average withdrawal amount of $100 and a player base of 10,000, a 24-hour reduction in payout processing time could result in a 15% increase in player retention rates, as players are more likely to continue playing on platforms that offer timely and efficient withdrawal processes.

However, it is essential to note that the results of this analysis are subject to the caveat that payout speeds can vary significantly depending on factors such as the specific payment method used, the player's location, and the operator's internal processes. As such, players are advised to research and compare the payout policies of different iGaming operators before making an informed decision.

Entities mentioned in this analysis include Bet365, 888 Casino, and other prominent iGaming operators. The study's findings are based on data collected between January 1, 2023, and June 30, 2023, and may not reflect the current payout speeds and KYC processing times of these operators.